Last Updated: Oct 2, 2025
At Elegant Walls, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.theelegantwalls.com or purchase our products.
1. Information We Collect
We may collect the following types of information when you use our website:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order or create an account.
- Order Details: Information about the products you purchase and customization requests (e.g., names, logos, or designs).
- Technical Information: IP address, browser type, device type, and browsing activity collected through cookies and analytics tools.
- Communication Data: Messages you send through our contact form, email, or live chat.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide custom products based on your requests.
- Communicate with you regarding your order, inquiries, or updates.
- Improve our website, services, and customer experience.
- Send promotional offers, newsletters, or marketing (only if you opt-in).
- Comply with legal obligations and prevent fraudulent activities.
3. Sharing of Information
We do not sell or rent your personal data to third parties. However, we may share information with:
- Service Providers: Shipping companies, payment gateways, and IT service providers that help us fulfill your orders.
- Legal Authorities: When required by law, regulation, or court order.
All third-party providers are required to handle your information securely.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance website functionality.
- Remember your preferences.
- Analyze website traffic and performance.
You can disable cookies through your browser settings, but some features may not function properly.
5. Data Security
We use industry-standard security measures to protect your information. However, no method of data transmission over the internet is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, update, or correct your personal information.
- Request deletion of your data (except when required to keep for legal or accounting purposes).
- Opt-out of marketing communications at any time.
To exercise your rights, please contact us at support@theelegantwalls.com.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to read their policies before providing any information.
8. Children’s Privacy
Our website and products are not directed toward children under 13 years old. We do not knowingly collect personal data from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
📧 Email: support@theelegantwalls.com
🌐 Website: www.theelegantwalls.com
